Comments on Griffin Eats OC: Ruby's Diner - Irvine

ok im just saying but i went to the Malibu Pier Ru...

2009-10-21T18:35:40.895-07:00

ok im just saying but i went to the Malibu Pier Ruby's over the summer and the service was great and the food was AMAZING!!!! i had a burger i think lol and it was the best burger ive ever had the chocolate shake was great and i had no prob drinking it but i did get stomach cramps afterwards but thats only cuz im slightly alergic to chocolate but the fries were amazing and i loved the atmosphere we were in Ruby's is amazing. im even putting it on my likes side for my Me Gusta project in spanish

Over a year later and no real improvement - we wer...

2009-09-09T20:22:07.616-07:00

Over a year later and no real improvement - we were a party of nine and they still messed up a number of our orders. After forgetting a number of items, the waiter asked if he could get anything else for us. We told him - and he promptly forgot again!

We would have told him again - but we had the same 10 minute wait you did with no one in sight.

They don't learn - and neither does my fam - they love the place. It's beyond me why - it's obviously not a one time fluke.

Yes. This was defintely the worst service I have ...

2008-04-25T11:24:00.000-07:00

Yes. This was defintely the worst service I have ever received at a Ruby's. Hiromi, I'm actually quite surprised that they didn't at least offer to discount the meal after all these issues. It really seemed like they just didn't care at all though.

Ewwww.. that sucks! Bad service all around. I wo...

2008-04-25T11:11:00.000-07:00

Ewwww.. that sucks! Bad service all around. I won't be going to that location for sure. I actually love Ruby's burgers but I only go to the one in SJC or the Shops at Mission Viejo. In all my visits I only had a problem one time when my burger was raw in the middle. They fixed it right away and comped my meal.

I'm not so surprise with the service and food you'...

2008-04-17T13:30:00.000-07:00

I'm not so surprise with the service and food you've gotten from Ruby's Dine, they have been slipping for awhile now and that's the reason I have not been back.

Wow, that was a just a chain of comedic events you...

2008-04-11T13:36:00.000-07:00

Wow, that was a just a chain of comedic events you ran into there. Ruby's is usually pretty good, but I haven't been o that one specifically, sounds like they were having a bad night.