Digg's Huntington Beach
8052 Adams Avenue
Huntington Beach, CA 92646
Digg's Restaurant & Bar in Huntington Beach opened their doors about six weeks ago, but just had their grand opening celebration this past weekend. They said that they were using this time to fine tune their skills to make sure that everything was perfect for their opening weekend. I think they should have taken more time. I battled traffic for about an hour and a half to get to the restaurant and was extremely disappointed with my experience.
Digg's invited the media down during their grand opening celebration to sample their food and check out the place. I was one of only four media people that showed up. The four of us were brought out three plates with four bites each for all of us to share, so I was only able to taste one bite of three of their appetizers. I got to try a beef skewer($8), a small egg roll($6) and one bacon wrapped shrimp($14). (Prices are for a full order)
The food that I tried wasn't bad, but it wasn't really anything special either. The skewers were generic, the shrimp were plain and I think that Jack in The Box has better egg rolls, and they're much bigger too. I was pretty disappointed that I only got to sample these three appetizers. The entrees at Digg's sound very good and I look forward to trying them if I ever return.
The service at Digg's was pretty awful as well. It took them almost two hours to bring out these three small samples and their knowledge of them was limited. I asked how many pieces came in a full sized order and the waitress had no idea. She said she would check with someone, but I never saw her again for the rest of the night. In fact, I think I only saw my waitress twice the entire night. She took our drink order when we first arrived and dropped off one of the samples and took a second drink order. Only half of our second drink order made it to the table. The other items were just dropped off by food runners. Throughout the night various staff members stopped by the table and said "Is this your food?" I told them that I was doing the media tasting so I hadn't actually ordered anything. They would then walk off to ask everyone else in the restaurant if it was their food.
Overall I think that Digg's has a long way to go in their service and product knowledge. They should really consider doing a hardcore training session with their staff so that everyone knows about the menu and what they are serving. Digg's is even advertising specials like "Sushi Night Tuesday", but no one seemed to know what it was. The PR rep said she would ask the owner about it, but came back and said that even the owner wasn't sure. I think these things should be thought out and planned before they are advertised.
The dinner menu at Digg's looks like it has a lot of good sounding entrees. When I first looked at their menu I even thought it sounded like a restaurant that I would not mind driving 20+ miles for. They serve a variety of steaks, acai bowls, seafood and pasta. Unfortunately I don't think I was really given the opportunity to sample enough of their food to determine whether or not it is good. If I had to judge the restaurant on the three small bites I was given, I would not recommend it. Since their menu looks so good though, I may try Digg's again someday when they have had time to work out their kinks. If they don't do it soon though, I can't see how they will survive.